*Everyone is concerned about the issue：
1.Our doorbell has a design to prevent interference and The neighbor’s doorbell will not interfere with our doorbell. Currently, Other less than 7 dollars doorbell may interfere with each other. (Please don’t buy cheap models and eliminated technology)
1. Please purchase SMATRUL genuine products：1 year warranty or replacement commitment. We are honest doorbell sellers
2. Self-powered doorbell that requires no battery,Don’t worry if the battery has power, so Don’t miss important visitors
3. Gorgeous lights, loud ringtones. Especially suitable for the elderly, pregnant women, sluts.
4.Professional after-sales team: Shoot a large number of videos to handle various anomalies and quickly solve customer problems
51 ringtones to choose from and 4-step volume control (0~110dB)
Loud enough to be heard anywhere in your home
150 meter receiving distance (In the open area)
Self powered button
This button uses kinetic energy. No battery required
*How to pair signals:
1. Hold the volume key for 5 seconds
2. then quickly press the button several times to signal pairing success.
1. Receiving distance: 150 M (in open area)
2. Volume: 4 files 0-110DB, ringtones: 51 pcs
3. Rated voltage: AC 110~ 240V ,50-60Hz
4. Working frequency: 433MHz.
5. Receiver standby power:< 0.5W
6. Receiver size: 100 x 66 x 30 mm
7. Button size: 75X45X18MM
*About waterproof instructions:
1.our button waterproof rating is IP44, the general use is no problem, but heavy rain may affect the life expectancy, we recommend the purchase of waterproof cover, so use longer and more secure
2. The waterproof cover is not included in the list and requires additional purchase. You can find the link on the store homepage or contact customer service
*About the distance description:
1.The receiving distance may be affected by the environment or obstacles.150 meters is the theoretical distance
2. The button cannot be placed on the iron door, which will shield the signal. We recommend that the button be placed next to the iron door.
3. In addition, the receiver should not be placed near the microwave or the radio, which would interfere with the signal.
*how to solve if the work is not normal，When receiving the goods,?
1. Try pairing signals first
2. Please contact us, we will send a video to help you
3. If there is a problem with the product, we will re-send the receiver or button to you.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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